Human Resources (more commonly known as HR) is an indispensable function of an organisation, concentrating on recruiting, managing, directing and retaining talent within the organisation. The realm of responsibilities handled by HR is diverse not only in scope but also in criticality and importance to the success of the business. Factors such as compensation, performance, employee safety and wellness, benefits, motivation, training and development, etc. are extremely important aspects determining how well and to what extent employees contribute to the success of an organisation. HR, or rather Human Resource Management (HRM), has moved on from traditional transactional operations to a strategic approach to utilise employees and create measurable impact on organisational growth. In light of this, HR professionals play a pivotal role in employee satisfaction and motivation at work and, ultimately, in the achievement of organisational goals and objectives. One of the most challenging roles played by HR professionals is that of determining, developing and maintaining a work-conducive and employee-friendly organisational culture—one of employees having a sense of competency as well as concern for and commitment towards their clients.